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Contact Klarna Customer Service

How to Reach a Person at Klarna

Verified Contact Information

Toll-Free Number:

  • 1-844-552-7621
    United States
Call Now
Send Message

Customer Service:

  • 1-833-916-3555
    Canada
  • 1-844-552-7620
    Merchant Support, United States
  • 1-844-455-2762
  • +61 130 000 0190
    Australia
  • +4 372 088 3811
    Austria
  • +322 808 0601
    Belgium
  • +44 203 005 0834
    COVID-19 Related Inquiries
  • +456 991 8881
    Denmark
  • +492 216 695 0110
    Germany
  • +4 681 201 2010
    Merchant Support
  • +3 120 808 2852
    Netherlands
  • +6 480 044 7000
    New Zealand
  • +44 203 005 0837
    Report Unauthorised Transaction
  • +4 681 201 2030
    Sweden
  • +4 144 534 6180
    Switzerland
  • +44 808 189 3333
    United Kingdom (Freephone)
  • +44 203 005 0833
    United Kingdom (Local Rate)

Customer Service:

customerservice@klarna.com

Legal:

privacy@klarna.com
Privacy Inquiries
dataskydd@klarna.se
privacyoptout@klarna.com

Media:

press@klarna.com
Press Inquiries

Klarna Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Klarna Phone Number
1 (844) 552-7621
Average Hold Time
00:01:19
Average Calls duration
1 minute
Most Popular Klarna Email Address
customerservice@klarna.com
Klarna Live Agent Availability
55% of callers successfully reach a real person
Issue Resolution Rate
Low (6% reported full resolution)
View full overview

How to Contact Klarna?

The Klarna customer service number in the USA is 1-844-455-2762. You can call this number to speak with a customer service agent. The customer service team is available 24/7 to assist you.

You can call the Klarna customer service hotline at 1-844-455-2762 to speak with a representative. Alternatively, you can log in to your Klarna account on their website or app and access their chat support by clicking on the "Help" tab and selecting "Chat with us."
You can also send an email to Klarna's customer service team by visiting their website, clicking on "Contact Us" at the bottom of the page, and selecting "Email us." Additionally, you can contact Klarna's customer service team through their social media accounts, such as Twitter or Facebook.

Klarna's customer service team is available 24 hours a day, 7 days a week to assist you with any questions or concerns you may have about your account or a recent purchase.

PissedConsumer Club

Contact Information

Klarna Website:

Klarna Help Center:

Corporate Office Address:

KlarnaAB
Sveavägen 46
Stockholm, Stockholm 111 34
Sweden

Other Info (opening hours):

Other Location:

629 N. High Street, Suite 300,

Columbus,

Ohio 43215,

United States

More contact details

How Customers Rate Klarna Support?

4.3 / 5
Good

Based on 28.3K calls to Klarna customer support through PissedConsumer.com and 54 survey responses.

Total Calls
28.3K
Avg Call Duration
00:48
Issues Resolved
6%

Why Customers Call Klarna?

Top Reasons of Customers Calls

  • Payments and Charges 28%
  • Customer Inquiries & Issues 16%
  • Request for Information 13%
  • Account 10%
  • Product/ Service 7%
  • Refund 7%
  • Return/ Replace 6%
  • Activation/ Cancellation 4%
  • Cards 4%
  • Shipping and Delivery 3%
  • Staff <1%
  • Website/ Application <1%
  • Employment <1%

Payments and Charges

28%
  • "Make payment"
  • "Payment concern"
  • "To make a payment"

Customer Inquiries & Issues

16%
  • "Asesoria"
  • "Wanting to apply"
  • "Información de mi pago"

Request for Information

13%
  • "Information"
  • "To talk about an order I never received"
  • "Check my personal information"

Account

10%
  • "Seeing why I can't get a account"
  • "Issue with signing in. My Face ID got compromised and it will not allow me to sign in with the passcodes"
  • "Check account"

Product/ Service

7%
  • "Need loan"
  • "I'm trying to do a purchase on the website, go out"
  • "Technical support"

Refund

7%
  • "Ask for refund purchase"
  • "A refund that has been pending for months"
  • "Refund- return"

Return/ Replace

6%
  • "Tochange my phone number"
  • "Change card payment"
  • "Return"

Activation/ Cancellation

4%
  • "Having trouble sending evidence for a cancellation"
  • "Cancel klarna policy"
  • "I would like to cancel membership and a refund please"

Cards

4%
  • "They took the $46.41 today but didn't create card for the phone purchase. Now it's not allowing me to purchase phone"
  • "I am away , and my card on file is changed, I would like to pay my bill"
  • "Having problems booking with Priceline with my Klarna card"

Shipping and Delivery

3%
  • "I need wrong size"
  • "I still haven't received any of my merchandise"
  • "Never received my package"

Staff

<1%
  • "Costumer service"
  • "Customer service"
  • "Unable to get service from a provider"

Website/ Application

<1%
  • "App problems"
  • "Klarna app won't open. Only when it wants to. I've tried all the options to resolve this issue. What's the problem? Is that Klarna doesn't want my services"
  • "I'm trying to install the Klarna App"

Employment

<1%
  • "Pay off of loan"
  • "Pay off"
  • "Payoff bill"

Compare Klarna Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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