Klarna Phone Numbers and Emails

Toll-Free Number:

  • (844) 552-7621
    United States
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Customer Service:

  • (833) 916-3555
    Canada
  • (844) 552-7620
    Merchant Support, United States
  • +61 130 000 0190
    Australia
  • +4 372 088 3811
    Austria
  • +322 808 0601
    Belgium
  • +44 203 005 0834
    COVID-19 Related Inquiries
  • +456 991 8881
    Denmark
  • +492 216 695 0110
    Germany
  • +3 120 808 2852
    Netherlands
  • +6 480 044 7000
    New Zealand
  • +44 203 005 0837
    Report Unauthorised Transaction
  • +4 681 201 2030
    Sweden
  • +4 144 534 6180
    Switzerland
  • +44 808 189 3333
    United Kingdom (Freephone)
  • +44 203 005 0833
    United Kingdom (Local Rate)

Merchant Support:

  • +4 681 201 2010
    Sweden

Klarna Emails:

Legal
Privacy Inquiries
Media
Press Inquiries
customerservice@klarna.com
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Contact Information

Klarna Website:

Klarna Help Center:

Corporate Office Address:

KlarnaAB
Sveavägen 46
Stockholm, Stockholm 111 34
Sweden

Other Info (opening hours):

Other Location:

629 N. High Street, Suite 300,

Columbus,

Ohio 43215,

United States

Klarna Customer Service Reviews

2.2 / 5
Poor
Roarke Oto
KLARNA CUSTOMER SERVICE IS USLESS!!!!
1.0

I was "logged out" randomly from my Klarna app and then when I tried to log back in my password was not working. Tried to resolve this issue and ABSOLUTELY no...

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Pissedconsumer4294303
To change payment date

To extend my due date for my last payment. Customer Service was very helpful & extended my payment due date for me! User's recommendation: Yes will absolutely...

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Summary of Klarna Customer Service Calls

2.7K TOTAL
CALLS
08:48 AVG CALL
DURATION
15% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Klarna?

Payments and Charges Question:

  • “I received my new debit card”
  • “Pay my bill in full”
  • “Billing”

Account Question:

  • “Issue with account”
  • “Can't log into my account”
  • “I need to remove klarma:s access to my account.my account has been comprised.”

Request for Information Question:

  • “My order is not processed just confirmed”
  • “About my account”
  • “To find out why my order was cancelled”

Cards Question:

  • “Need to change my card number”
  • “The original card that I used for the purchase was stolen and so the bank canceled that card and issued a new card. Which I used to upgrade my info with you. Today I got a msg stating my was rejected. I have more than enough money on my new card.”
  • “Card”

Refund Question:

  • “Please, I want a refund of an order that never arrived. Please call me as soon as you can.”
  • “I haven't received my refund”
  • “Refund payment”

Return/ Replace Question:

  • “Problem with return”
  • “Return / cancel”
  • “Returning”

Activation/ Cancellation Question:

  • “Trying see why my order cancel”
  • “I need to cancel a card”
  • “Cancel irder”

Shipping and Delivery Question:

  • “Never received package that was order”
  • “I order the wrong size”
  • “Did not receive my order”

Product/ Service Question:

  • “Amazon sent me a notification that they can't process my order after I purchased a climber gift card why is the order not going through”
  • “Out of stock item”
  • “Problem with order and refund”

Staff Question:

  • “I need to speak to a customer service”
  • “Need to speak to a live customer service person”
  • “Customer service”

Employment Question:

  • “I pay off my klarna bill and I want to know why it keeps rejecting my four payments”
  • “For a payoff”

Website/ Application Question:

  • “Website will except my card”
  • “Web site compromised”

Other Question:

  • “Purchase”
  • “Mistake in my year of birth..”
  • “Purchase order”

About

Klarna reviews and complaints

Klarna is ranked 182 out of 2855 in Financial Services category

Area Served

USA

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